MODULE_04 | STATUS: SHIPPED & STABLE
ENV: CONSUMER HARDWARE | LOCAL TIME --:--:--
Module 04 - Consumer Hardware & Roadmap Strategy

Relaunching a dash camera with customer discovery and a 5-10 year roadmap

Deep customer discovery, competitive research, and a long-range roadmap built on AR and Computer Vision.

Role
Product Management Intern
Timeline
Jan 2022 - May 2022
Discovery
150+ interviews & survey responses
Roadmap Horizon
5-10 year feature roadmap
The Problem

The dash camera relaunch needed a real differentiator, not just a refresh.

Before State
  • Dash camera product positioned similarly to a commoditized category
  • No structured view of customer pain points or unmet needs
  • No defined long-term roadmap beyond the next hardware refresh
  • Product decisions lacked clear KPIs, OKRs, or documented personas
Target Future State
  • A relaunch grounded in 150+ customer interviews & survey responses, plus competitive benchmarking
  • Five AR/Computer Vision feature opportunities mapped to a 5-10 year roadmap
  • Defined KPIs, OKRs, personas, and Jobs to Be Done aligned to market needs
  • A clear PRD translating strategy into buildable requirements for engineering
Why It Mattered

A commoditized category needed a reason for customers to choose Cedar again.

Dash cameras sit in a category where hardware specs alone rarely create lasting differentiation. Without a clear point of view on what customers actually valued and where the category was headed, the relaunch risked becoming just another incremental refresh, competing on price rather than value.

Getting the roadmap right mattered beyond this one relaunch: it shaped how Cedar would invest R&D dollars for years, so the strategic bets behind AR and Computer Vision needed to be grounded in real signal, not internal assumption.

Constraints

Consumer hardware timelines, a broad market, and a short internship window.

Hardware Lead TimesPhysical product decisions carry longer lead times than software, raising the cost of getting it wrong.
Diverse Customer Base150+ interviews and survey responses had to span a wide range of driver types and use cases to be representative.
Emerging Technology RiskAR and Computer Vision features had to be evaluated for real feasibility, not just novelty.
Short Engagement WindowA defined internship timeline meant discovery, synthesis, and roadmap output had to move fast.
Cross-Team CommunicationThe PRD had to serve engineering, marketing, and leadership audiences simultaneously.
Competitive PressureBenchmarking had to clearly identify where Cedar could differentiate, not just match competitors.
My Role

From 150+ customer touchpoints to a documented, buildable roadmap.

I ran 150+ customer interviews and structured survey responses to identify pain points and unmet needs, paired with competitive research and benchmark analysis to define the key differentiators for the dash camera relaunch. From there, I identified five innovative feature opportunities using Augmented Reality and Computer Vision technologies, shaping Cedar's long-term product roadmap across a 5-10 year horizon.

I established KPIs and OKRs and defined user personas and Jobs to Be Done to align product goals with market needs and revenue growth, then documented everything in a Product Requirements Document to communicate critical feature components to engineering, marketing, and leadership.

Decision Process

Where should Cedar place its long-term technology bet?

Multiple emerging technology directions were on the table for differentiating the relaunch. The team needed to weigh customer resonance against technical feasibility and time horizon.

DirectionCustomer ResonanceTechnical FeasibilityTime HorizonVerdict
Incremental Hardware RefreshLow, expected by defaultHighShort-term onlyRejected as sole strategy
Full Software Ecosystem PivotUnclear, unvalidatedLow near-termLong, high riskRejected, too speculative
AR & Computer Vision Feature SetHigh, validated via 150+ interviews & surveysModerate, phased feasibility5-10 year roadmapSelected

AR and Computer Vision features gave Cedar a differentiated, customer-validated direction that could be phased in over time rather than requiring an all-or-nothing technology bet.

Execution

From discovery to a documented roadmap and PRD.

Phase 01

Customer Discovery

150+ interviews and survey responses across diverse customer segments to surface real pain points and unmet needs.

Phase 02

Competitive Benchmarking

Competitive research and benchmark analysis to define key differentiators for the relaunch.

Phase 03

Feature & Roadmap Definition

Identified five AR/Computer Vision feature opportunities shaping a 5-10 year roadmap.

Phase 04

KPIs, OKRs & Personas

Defined success metrics, objectives, user personas, and Jobs to Be Done.

Phase 05

PRD Documentation

Authored a PRD communicating critical feature components to engineering, marketing, and leadership.

Outcomes

A validated, long-range product direction.

0
Interviews & survey responses
0
AR/CV feature opportunities identified
5-10 yr
Product roadmap horizon shaped
1
Cross-functional PRD delivered
What I Learned

Lessons from grounding a hardware roadmap in real customer signal.

"

Volume of discovery matters. 150+ interviews and survey responses surfaced patterns a handful of conversations would have completely missed.

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Long-range roadmaps still need near-term proof points, phasing AR/CV features made a 5-10 year bet feel credible, not speculative.

"

A PRD is a translation exercise. The same feature set needs a different lens for engineering, marketing, and leadership to act on it.

Artifacts

Sanitized documents from this build

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Customer Discovery Synthesis (150+ Interviews)
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5-10 Year AR/CV Roadmap Slice
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Product Requirements Document (PRD)